800-338-2850
SHIPPING AND RETURN POLICY
SHIPPING & RETURN POLICY
We currently ship within the continental United States only.
Order Confirmation
Once your order is placed, you will receive an order confirmation email containing your order details. Receipt of the confirmation email indicates that your order has been successfully received and payment authorization has been initiated.
After your order is received, we verify inventory availability with the manufacturer, supplier, or fulfillment partner before shipment. If an item is unavailable, backordered, or discontinued, we will notify you by email within 24–48 business hours.
Order Processing & Shipping
Orders are typically processed within 1–3 business days after inventory availability has been confirmed.
Once your order ships, tracking information will be sent to the email address provided during checkout. Tracking information is generally provided within 3–7 business days after shipment.
If you do not receive tracking information within 8 business days of placing your order, please contact us at:
info07@onlinetreadmillforsale.com
Damaged Shipments
Please inspect all packages upon delivery.
If you notice visible damage to the packaging or product, please note the damage when signing for delivery and notify us as soon as possible.
If your item arrives damaged, please send photographs of the damage to:
info07@onlinetreadmillforsale.com
We will work with the carrier, manufacturer, or supplier to assist with the claims process.
Returns
Our return policy lasts 30 days from the date of delivery.
To be eligible for a return:
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The item must be unused.
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The item must be in its original packaging.
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The item must be in the same condition in which it was received.
Returns requested after 30 days from delivery may not be eligible for refund or exchange.
Return Shipping
Customers are responsible for return shipping costs unless the product arrived damaged or defective.
Restocking Fees
Approved returns may be subject to a 20% restocking fee depending on manufacturer and supplier requirements.
If a restocking fee applies, it will be disclosed during the return authorization process.
Warranty Claims
For warranty requests or damage claims, please provide:
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Photos of the issue or damage
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Your order number
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A brief description of the problem
Please email this information to:
info07@onlinetreadmillforsale.com
Our team will respond within 24–48 business hours.
Refunds
Once your return is received and inspected, we will notify you by email regarding approval or denial of your refund.
If approved, refunds will be issued to the original payment method.
After a refund has been processed, financial institutions may require additional time before the refund appears on your account.
Order Cancellations
Orders canceled after processing or while in transit may be subject to a 20% restocking fee and any applicable return shipping charges.
Late or Missing Refunds
If you have not received your refund:
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Check your bank account again.
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Contact your credit card provider.
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Contact your bank, as processing times may vary.
If you still have not received your refund, please contact us at:
info07@onlinetreadmillforsale.com
Business Information
Online Treadmill For Sale
836 57th Street
Sacramento, CA 95819
United States
Phone: 800-338-2850
Email: info07@onlinetreadmillforsale.com
Hours: Monday–Saturday, 9:00 AM – 5:00 PM Pacific Time
Online Treadmill For Sale is the merchant of record for all transactions completed through this website.